Recruiter

JCA

Salary

Competitive

Location

Portsmouth

Job term

Permanent

Job hours

Full time

At A Glance Based in Port Solent JCA is one of the fastest growing providers of school residential activity holidays.  We are proud of our reputation for providing thousands of children every year with an unforgettable experience which promotes safety, personal development and of course, fun! With 10 centres in the UK, our holidays provide great value and quality and can be tailor-made to suit each group’s requirements. Schools Advisors play a key role in future growth and the individual will be responsible for a specific region of the UK and will be expected to generate new business through direct sales and building new business avenues. What You'll Be Doing To actively sell and recommend with confidence all JCA centers to schools and groups within a targeted environment. Working within a specialist team, part of a small modern call centre, team members are managing all customer enquiries for new and repeat bookings and proactively managing sales leads from customers and business via E-sale methods generated from the website to achieve targets and KPI’s. The role will include: - Selling a wide range of activity holidays to schools and groups specifically concentrating on new business, achieving a minimum outbound call target of 60 calls per day. - Handling all aspects of a booking to provide a seamless, personalised service. - Establish client contacts over the telephone, via email with a view to converting enquiries to sales and initiate follow up procedures within guidelines of the sales process inline with KPI’s. - Using and updating the database to maintain and increase business within your specified area. - Answer queries from clients concerning any aspect of our products prior to booking where necessary. - Follow up all enquiries on a daily basis. - Proactive sales approach to generate bookings. - Complete sales and update reservations system with all data required. - Inform clients of all relevant information prior to booking. - Agree all costings with the client at time of booking. - Achieve & exceed all Key Performance Indicators as communicated by the Sales Manager inline with business objectives. - Manage and achieve the service levels required in accordance with the sales process. - Establish repeat business to aid your personal achievements within the team. - The ability to deliver the very best in sales and customer service. What We're Looking For - Previous experience working within a target based sales environment - The ability and confidence to make a targeted number of daily ‘cold’ calls - Demonstrate the ability to sell products over the phone directly to party leaders from both inbound and outbound calls - The desire to achieve and exceed –self motivator.    - Excellent administrational and communication skills – both written and oral. - A pleasant telephone manner. - Ability to work to and achieve targets. - Ability to work on own initiative and as part of a team in a business critical highly pressurised environment. - Outgoing, lively personality with enthusiasm to succeed. - Knowledge of Microsoft packages. - Ability to work additional hours when required. Hours of Work The Sales Office is open between 08:00 and 17:30 Monday to Friday. This role is full time, however flexibility around school term times/hours is available for the right candidate. What We Can Offer - Competitive salary - Holiday entitlement of 25 days increasing with service to 28 days - Holiday concession purchase - Affinity reward scheme – online discounts on products & services - Late seat and accommodation offers - Childcare vouchers - Cycle to work scheme - In-flight discount of 20% - Foreign exchange discount at TUI retail outlets - Contributory Pension scheme - Career progression opportunities Job Division: Specialist & Activity Location: Port Solent