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29 results

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Marketing Assistant (Graduate) BLUM7126

Basic job
Recruiter
Blue Octopus Recruitment Ltd
Salary
Competitive + Competitive Salary
Location
Coventry
Job term
Permanent
Job hours
Full time

Marketing Assistant (Graduate) BLUM7126
Coventry
Competitive Salary

Our client is Britain’s award winning leading provider and largest developer of privately owned later living accommodation. Property development is at the heart of their business, but as the needs of their homeowners have changed, they have developed other services designed to provide homeowners with a greater life in later life.

With this in mind, they are now looking for a Marketing Assistant to join the Midlands regional marketing team.

Reporting directly to the Senior Marketing Manager, you will be responsible for the organisation of professional displays in 3rd party outlets, drafting and sending CRM mail shots, collating briefs for leaflets and literature and providing support with events.

As Marketing Assistant, you will also organise signage for the business, carry out base price reviews, liaise with suppliers and provide pre-marketing and ad-hoc admin support to the team.

This is an exciting role for an individual who would relish the opportunity to gain experience in a busy marketing department.

The successful candidate will be of graduate or similar calibre coupled with a full clean driving licence.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

Contact
Blue Octopus Team
Posted
Reference
BLUM7126

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Pre Travel Holiday Advisor

Display job
Recruiter
Tui Call Centre
Salary
From £14,120 to £14,120 per year
Location
Coventry
Job term
Permanent
Job hours
Full time

Pre Travel Holiday Advisor - Full Time & Part Time - Coventry - FIXED TERM

To deliver a high quality service to both Travel Agents' and direct Customers prior to holiday departure by contact channel of their choice; delivering sales, through service, of our products to enhance the holiday experience of all of our customers.
What You'll Be Doing
- To handle calls from travel agents who wish to make bookings they cannot make on their in house systems or who have enquiries or changes after they have booked their customers holiday with First Choice or Thomson.
- To handle calls from direct customers who wish to make bookings they cannot make via our Web Site or who have enquiries or changes after they have booked their holiday with First Choice or Thomson that they cannot administer on line; providing technical support and/or coaching as appropriate.
- Effective call handling skills using pitch, pace, articulation, volume and energy to project a warm, professional and confident impact on the telephone ensuring use of concise and simple terminology which is understood by all.
- Understand the brochure terms and conditions with regards to changes to holiday arrangements and be able to explain them clearly to the Travel Agent or customer as required.
- Provide technical support for Travel Agents who may have queries on the selling systems or brochure discrepancies and ensure timely resolution of queries.
- To identify the Customer requirements and to give advice on new holidays or enquires.
- Ensure that all queries are resolved taking personal accountability and ensuring first call resolution where possible.
- Take personal responsibility for the integrity of any booking you are making; changing and highlighting any pricing/loading errors immediately.
- Liaise with colleagues and Team Leaders to aid problem resolution.
- Manage difficult/conflict situations in a confident and professional manner and resolve to the satisfaction of all parties.
- Effective decision making outside of the standard terms and conditions.
- Accurately record customer information and records of discussions with Travel Agents or Customers in all appropriate selling systems.
- Using excellent customer service skills identify the customer’s needs and recommend appropriate ancillary products accordingly.
- Financial Management:
- Delivery of all personal KPI’s and adherence to all operational standards.
- Stakeholder Management:
- Work in collaboration with stakeholders to enable delivery of a high quality customer experience on every call whilst maximising sales revenue.
What We're Looking For
- Travel Agent or Call Centre experience essential.
- Experience of working in a results driven environment to achieve stretching personal targets.
- Excellent customer service and communication skills.
- Sales skills desirable.
- Self-motivated and able to work under pressure.
- PC Literate.
- Able to work flexible hours across the call centre opening hours on an annualised hour’s basis.
Key Performance Measures:
- Consistently meet or exceed all individual productivity, sales and service targets.
- Generate revenue through the sale of ancillaries.
- Adherence to all operational standards.

Contact
Head Office
Posted
Reference
COV3415

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Weddings Sales Team Leader

Display job
Recruiter
Tui Call Centre
Salary
From £18,000 to £18,000 per year
Location
Coventry
Job term
Permanent
Job hours
Full time

Weddings Sales Team Leader - Coventry


- To manage, motivate and develop the weddings team to achieve required performance standards/targets on a daily, weekly and monthly basis.
- To drive team performance through first class coaching and performance management.
- At all times ensuring a quality, professional and efficient level of service is provided to both internal and external customers and suppliers, thereby ensuring the delivery of maximum levels of customer satisfaction.
What You'll Be Doing 
- Takes personal accountability and responsibility for achieving targets, KPI’s and objectives.
- Sets targets in line with business objectives
- Accuracy checking and productivity management, identifying any development issues at the soonest opportunity
- When target is off line take immediate action to identify the issue and implement appropriate action
- Managing teams KPIs and schedule adherence on a daily basis
- Deliver regular buzz (focus) sessions with team
- Leads, manages and motivates team to review performance and agree daily objectives
- Provides continual feedback on team and individual performance
- Conduct regular and consistent call/email monitoring and follow up coaching activity
- Develop and monitor individual and team development plans
- Demonstrate a positive, professional and flexible approach to all staff, at all times
- Maximise revenue generation opportunities/minimise compensation payments 
- Ensure that team are following the sales leads process to maximise any potential revenue and bookings
- Ensure team have comprehensive knowledge on legal requirements, documentation and destinations 
- Pro-actively identify and manage performance/conduct, grievance and disciplinary issues
- Identify/address and resolve external and internal customer issues
- Handle queries from staff and resolve complaints escalated to Team Leader level. 
- Manage difficult/conflict situations in a confident and professional manner and use empowerment to resolve and satisfy all parties 
- Understand business changes, and respond positively to process and policy improvements 
- Assist in operational difficulties/crisis situations
- Ensure correct guidelines, standards, policies and procedures are adhered to by self and team
- Work with other Team Leaders/Managers to ensure deadlines/targets and other constraints are observed
- Liaise with Team Managers to discuss/agree resource requirements to maximise staff utilisation
- Identify training requirements of staff and deliver training to staff as and when required to ensure targets are achieved
- To participate in recruitment activity, as and when required
- Ensure timely communication of accurate and up to date information 
- Work closely with the Product team, providing feedback on wedding locations and venues to ensure we are offering our customers what they want and making suggestions for improvement and change.
- Have regular communication with resort and wedding co-ordinators and build up relationships to ensure best working practices are in place
- Able to react quickly in any unexpected circumstances and able arrange alternative solutions
- Monitor competitor activity and feedback any pricing / product offerings to maximise market
What We're Looking For 
- Communicates with impact by demonstrating excellent written and verbal skills. 
- Shows determination by ensuring performance and conduct is in line with performance measures and targets outlined and have the ability to work under pressure. 
- Understand customers, and delight them by providing excellent customer service. 
- Minimum 12 months experience of working within a Travel Agent, Call Centre, Tour Operator, or Customer Service environment. 
- Keyboard skills / PC Literate. 
- Have a sales background and proven results v target. 
- Good knowledge of company products and services. 
- Determined to deliver results and is self managed. 
- Achieves the highest possible standards of attendance, adherence, time keeping and personal presentation. 
- Able to work flexible hours around job requirement, inc weekends and extended hours. 
- Attention to detail. 
- Customer focused.
Key Relationships (Internal & External contacts)
Person(s) Nature
- Customers Inform / Consult 
- Travel Agents  Inform / Consult 
- Overseas resort team  Inform / Consult 
- Sales Manager/Team Leader Inform / Consult 
- Finance Inform / Consult 
- Product Team  Inform / Consult 
- Other Call Centre Departments including Programme change, Pre-Comms, Welfare.   Inform / Consult 
- Trading / Pricing  Inform / Consult 
- Inventory  Inform / Consult 
- HR Advisors  Inform / Consult 
Any additional relevant information
- Role is based on annualised hours – additional (banked) hours will be required during busy periods.  
Hiring Manager - Claire McKinnell
Closing Date - 23rd May 2013

Contact
Head Office
Posted
Reference
COV9342

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Business Design Analyst SGBD0432

Basic job
Recruiter
Blue Octopus Recruitment Ltd
Salary
Competitive + Competitive Salary
Location
Binley and Willenhall
Job term
Permanent
Job hours
Full time

Business Design Analyst SGBD0432
Binley, Coventry
Competitive Salary

Our client is the leading supplier of timber and building materials to the trade. Some of the industry’s most respected names are part of them and collectively they serve the building, home improvement, renovation and sustainable markets.

Sustainability underpins their entire corporate responsibility policy. Successful sustainable development involves balancing the social, environmental and economic factors. They are dedicated to achieving a more sustainable building materials supplier, something they are constantly striving to achieve.

As a Business Design Analyst, you will support the Business Design Manager in the development and implementation of the Replacement Trading System across the Group. Assisting in the development of documentation, specification and build stage of the Replacement Trading System, your key activities will include;

• Facilitating and actively participating in workshops, with key stakeholders and external service providers covering the job holders allocated business areas and working towards the specification of the Replacement Trading System.
• Ensuring that the output of the workshops reflects the businesses future requirements.
• Working with both internal and external parties to ensure that specifications produced reflect workshop decisions and output.
• Assisting the change management processes and communication of the Replacement Trading System project across the brands.
• Support the business during the system deployment. This will require a high degree of intuition and a ‘hands-on’ approach.
• Tracking and monitoring of the budget for the business areas allocated.

To be successful, you will have commercial awareness and the knowledge of at least one business functional area. Confident with working across the organisation, and in group situations, you will be both a team player and able to work on your own initiative. Excellent numeracy skills are a prerequisite for this role and experience in Microsoft Office applications is necessary. A high level of literacy will enable you to comprehend detailed documents and articulate complex topics. Some experience in project management or process modelling would be an advantage but not essential.

They also welcome applications from recent graduates looking to begin a long and fulfilling career with Europe’s leading distributor of building materials.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

Contact
Blue Octopus Team
Posted
Reference
SGBD0432

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DIRECT SALES ADVISOR : FULL PRODUCT TRAINING PROVIDED

Standard job
Recruiter
Simply Ltd
Salary
From £13,000 to £31,000 per year + Average Earnings
Location
Birmingham
Job term
Permanent
Job hours
Full time

We are an ambitious sales and marketing company and due to client demand we are expanding and opening new offices this 2013.
We are looking for a number of people to fulfill various sectors of our business including Sales, Customer Service, Marketing and Business Development all rolled into one.
Our mission: To coach and develop entry-level candidates so they gain the experience they need to build a successful career in the area of sales, marketing and customer service.

Successful applicants will benefit from:
- On-going coaching in a great environment
- National and international business trips
- Excellent progression opportunities (as a company policy we do not outsource managers, so the opportunity to become one can be given to any potential entry level candidate)
- Great earning potential
- Progression based on performance and not seniority
Experience in the following areas would be advantageous but NOT necessary: Customer Service, Sales, Marketing, Customer Service, Retail Management, Call-centre, Retail, Business Development.

We are no longer looking for any summer workers, students or part-time people so please do not apply as you will not be considered.

To apply for this advert please use this site's online system, remembering to attach your CV to your application, or alternatively if you wish you may send your CV directly to recruitment@ simply-recruit.co.uk. Please make sure your full name, address and contact details are available so we can contact you if you are successful.



Keywords:
Sales, customer service, marketing, business development, business opportunities, business advancement, business opportunity, business opportunities, business experience, summer work, summer opportunity, summer opportunities, sales team leader, sales management, sales experience, sales representative, campaign sales, product sales, telesales, telesales experience, sales trainer, sales trainee, sales opportunity, sales opportunities, customer service experience, customer service positions, customer service role, customer acquisition, retail experience advantageous, bar experience advantageous, customer service experience advantageous, leadership experience advantageous, café experience advantageous, no experience necessary, no experience required, graduates welcome, non-graduates welcome

Contact
Simply Ltd
Posted
Reference
DSABir

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DIRECT SALES ADVISOR : FULL PRODUCT TRAINING PROVIDED

Standard job
Recruiter
Simply Ltd
Salary
From £13,000 to £31,000 per year + Average Earnings
Location
Coventry
Job term
Permanent
Job hours
Full time

We are an ambitious sales and marketing company and due to client demand we are expanding and opening new offices this 2013.
We are looking for a number of people to fulfill various sectors of our business including Sales, Customer Service, Marketing and Business Development all rolled into one.
Our mission: To coach and develop entry-level candidates so they gain the experience they need to build a successful career in the area of sales, marketing and customer service.

Successful applicants will benefit from:
- On-going coaching in a great environment
- National and international business trips
- Excellent progression opportunities (as a company policy we do not outsource managers, so the opportunity to become one can be given to any potential entry level candidate)
- Great earning potential
- Progression based on performance and not seniority
Experience in the following areas would be advantageous but NOT necessary: Customer Service, Sales, Marketing, Customer Service, Retail Management, Call-centre, Retail, Business Development.

We are no longer looking for any summer workers, students or part-time people so please do not apply as you will not be considered.

To apply for this advert please use this site's online system, remembering to attach your CV to your application, or alternatively if you wish you may send your CV directly to recruitment@ simply-recruit.co.uk. Please make sure your full name, address and contact details are available so we can contact you if you are successful.



Keywords:
Sales, customer service, marketing, business development, business opportunities, business advancement, business opportunity, business opportunities, business experience, summer work, summer opportunity, summer opportunities, sales team leader, sales management, sales experience, sales representative, campaign sales, product sales, telesales, telesales experience, sales trainer, sales trainee, sales opportunity, sales opportunities, customer service experience, customer service positions, customer service role, customer acquisition, retail experience advantageous, bar experience advantageous, customer service experience advantageous, leadership experience advantageous, café experience advantageous, no experience necessary, no experience required, graduates welcome, non-graduates welcome

Contact
Simply Ltd
Posted
Reference
DSACov

Applied

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No experience is needed - Collector

Standard job
Recruiter
The Moorcroft Group
Salary
Competitive + Competitive
Location
Wolverhampton
Job term
Contract
Job hours
Part time

We are looking for self-motivated individuals who want to earn money on a part time weekly basis and be part of one of the UK’s leading collections companies; we have over 1.5 million accounts on our database.

This part time role will involve you visiting customers at their home addresses to advise and negotiate on a repayment plan or settlement of their accounts. This will include being responsible for processing payments with your clients.

No experience is needed. All you need is good communication & organisational skills with a professional appearance. This is an exciting part time position giving you the chance to earn extra money and there is no limit to what you can earn, the more you collect the more you earn.

If you have your own transport, phone, computer and broadband & want to earn extra money on a part time basis then click on the apply button now.

(ATTENTION: Please do not apply for this role if you do not have a full driving licence car or motorbike, computer, broadband and smart phone)

Please apply directly to us, quoting 'Workthing' in the vacancy reference field

Contact
The Moorcroft Group
Posted
Reference
Wolverhampton

Applied

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Collector

Standard job
Recruiter
The Moorcroft Group
Salary
Competitive + Competitive
Location
Walsall
Job term
Contract
Job hours
Part time

We are looking for self-motivated individuals who want to earn money on a part time weekly basis and be part of one of the UK's leading collections companies, we have over

1.5 million accounts on our database.
This part time role will involve you visiting customers at their home addresses to negotiate on repayment plans/settlements of their accounts. This will include being responsible for processing payments with your clients.

No experience is needed. All you need is good communication & organisational skills and have a good professional appearance. This is an exciting part time position giving you the chance to earn extra money and there is no limit to what you can earn, the more you collect the more you earn.

If you have your own transport, smart phone, computer and broadband & want to earn extra money on a part time basis then click on the apply button now.

Please apply directly to us, quoting 'TMDR' in the vacancy reference field.


part time debt collectors nationwide sales london

Contact
The Moorcroft Group
Posted
Reference
Walsall

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No experience is needed - Collector

Standard job
Recruiter
The Moorcroft Group
Salary
Competitive + Competitive
Location
Stoke-on-Trent
Job term
Contract
Job hours
Part time

We are looking for self-motivated individuals who want to earn money on a part time weekly basis and be part of one of the UK’s leading collections companies; we have over 1.5 million accounts on our database.

This part time role will involve you visiting customers at their home addresses to advise and negotiate on a repayment plan or settlement of their accounts. This will include being responsible for processing payments with your clients.

No experience is needed. All you need is good communication & organisational skills with a professional appearance. This is an exciting part time position giving you the chance to earn extra money and there is no limit to what you can earn, the more you collect the more you earn.

If you have your own transport, phone, computer and broadband & want to earn extra money on a part time basis then click on the apply button now.

(ATTENTION: Please do not apply for this role if you do not have a full driving licence car or motorbike, computer, broadband and smart phone)

Please apply directly to us, quoting 'Workthing' in the vacancy reference field

Contact
The Moorcroft Group
Posted
Reference
Stoke-on-Trent

Applied

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No experience is needed - Collector

Standard job
Recruiter
The Moorcroft Group
Salary
Competitive + Competitive
Location
Sandwell
Job term
Contract
Job hours
Part time

We are looking for self-motivated individuals who want to earn money on a part time weekly basis and be part of one of the UK’s leading collections companies; we have over 1.5 million accounts on our database.

This part time role will involve you visiting customers at their home addresses to advise and negotiate on a repayment plan or settlement of their accounts. This will include being responsible for processing payments with your clients.

No experience is needed. All you need is good communication & organisational skills with a professional appearance. This is an exciting part time position giving you the chance to earn extra money and there is no limit to what you can earn, the more you collect the more you earn.

If you have your own transport, phone, computer and broadband & want to earn extra money on a part time basis then click on the apply button now.

(ATTENTION: Please do not apply for this role if you do not have a full driving licence car or motorbike, computer, broadband and smart phone)

Please apply directly to us, quoting 'Workthing' in the vacancy reference field

Contact
The Moorcroft Group
Posted
Reference
Sandwell

Applied

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